Privacy Policy

Last Updated: August 02, 2026

PeepalComm (“we,” “us,” “our,” or “the Company”) is committed to protecting the privacy of visitors to our website www.peepalcomm.in, our customers, and users of our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Directly

Contact details: Name, email address, phone number, company name, billing and shipping address
Order information: Products/services ordered, design files, artwork, print specifications, order history
Account information: Username, password, and account preferences (if you create an account)
Communications: Information you share via contact forms, email, or phone when you reach out to us
Payment information: Billing details processed through our payment partners (we do not store full card details on our servers)

1.2 Information Collected Automatically

Device and usage data: IP address, browser type, operating system, pages visited, time spent on site, referring URLs
Cookies and tracking technologies: Used to improve site functionality, remember preferences, and analyze traffic (see Section 6)

1.3 Information from Third Parties

Information received from payment processors, delivery/logistics partners, or marketing platforms in connection with your order or interactions with us

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders for printing, packaging, and corporate gifting products
Communicate with you regarding orders, quotes, inquiries, and customer support
Produce custom designs and print materials based on files you upload
Improve our website, products, and services
Send promotional communications, offers, or updates (where you have consented, or as permitted by applicable law)
Maintain business records for accounting, legal, and compliance purposes
Detect and prevent fraud, abuse, or security incidents
Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers and vendors: Printing partners, delivery/courier companies, payment gateways, and IT service providers who help us operate our business
Professional advisors: Accountants, auditors, or legal counsel, where necessary
Legal and regulatory authorities: When required by law, court order, or to protect our legal rights
Business transfers: In connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections

All third parties who process personal data on our behalf are required to maintain the confidentiality and security of that information.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including for order fulfilment, legal, accounting, or reporting requirements. Design files and order records may be retained for a reasonable period to support reorders and warranty/quality claims, after which they are securely deleted or anonymized.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enable core site functionality (e.g., shopping cart, login)
Remember your preferences
Analyze site traffic and usage patterns
Support marketing and advertising efforts

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of our website.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal or contractual retention requirements
Opt out of marketing communications at any time
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website and services are intended for business and adult consumer use and are not directed at children under the age of 18. We do not knowingly collect personal information from children.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

PeepalComm T-17, First Floor, Tekhand, Okhla Industrial Area, Phase-1, New Delhi-110020

Phone: +91-11-4068-5193 / +91-11-98738-87753 Email: info@peepalcomm.in / umesh@peepalcomm.in

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.